Privacy Policy & Cookies
Last updated: July 18, 2026
1. Introduction
This policy explains how TechOne CZ s.r.o. ("TechOne") processes personal data relating to website visitors, prospective customers and job applicants. It describes which data we use, why and for how long, and how you can exercise your rights.
2. Data Controller
3. What Personal Data We Collect
3.1 Contact and Careers Form Data
- First and last name
- Email address
- Phone number (optional)
- Company name in the contact form (optional)
- Message, inquiry or project description
- CV and any information included in it when submitted through the careers form
3.2 Automatically Collected Data
- IP address, request time and requested URL in technical and security server logs
- Browser and referring-page information when included in the technical request
- Google Analytics 4 is initialized with analytics storage denied. Before consent, it may send a technical signal about consent state without setting analytics cookies
- After consent, page-view and interaction data processed by Google Analytics 4 and Microsoft Clarity; Microsoft Clarity is not loaded before consent
3.3 Cookies and Local Storage
The Cookies section below explains the technical storage of your preference and the optional analytics cookies.
4. Purpose of Processing Personal Data
We process your personal data for the following purposes:
Responding to Your Inquiries
Processing and responding to inquiries submitted through the contact form
Legal basis: steps taken at your request before entering into a contract or legitimate interest in responding to the inquiry (Art. 6(1)(b) or (f) GDPR)
Offering Our Services
Providing quotes for IT services based on your inquiry
Legal basis: Contract or pre-contractual relationship (Art. 6(1)(b) GDPR)
Recruitment
Assessing an application for a published position and communicating with the applicant
Legal basis: steps taken at the applicant's request before entering into a contract (Art. 6(1)(b) GDPR)
Website Analytics
Measuring traffic and interactions through Google Analytics 4 and Microsoft Clarity
Legal basis: your consent to analytics cookies (Art. 6(1)(a) GDPR)
Website Operation and Security
Operating forms, preventing abuse and investigating technical incidents
Legal basis: legitimate interest in secure website operation (Art. 6(1)(f) GDPR)
Legal Compliance
Accounting, tax records
Legal basis: Legal obligation (Art. 6(1)(c) GDPR)
6. Retention Period for Personal Data
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact Form | 2 years from last contact | For potential follow-up queries and communication history |
| Technical and Security Logs | As long as necessary for operation, security and incident handling, depending on the log type | Error diagnosis, form protection and security-incident investigation |
| Careers Form and CV | For the duration of the recruitment process; longer only where another legal basis or your consent applies | Assessing the application and communicating about the published position |
| Contractual Relationships | For the contract and then for the periods applicable to the specific record or legal claim | Contract performance, protection of legal claims and statutory obligations |
| Google Analytics 4 | User and event data according to the service setting, up to 14 months for standard GA4 | Configurable retention in Google Analytics; aggregated reports follow a different regime |
| Microsoft Clarity Session Recordings | Normally 30 days; a limited sample and favorited recordings for up to 9 months | Retention period stated by Microsoft for session recordings |
8. Your Rights under GDPR
Regarding the processing of your personal data, you have the following rights:
Right of Access
You have the right to obtain information about what personal data we process about you.
Right to Rectification
You have the right to request correction of inaccurate or incomplete personal data.
Right to Erasure ("right to be forgotten")
You have the right to request deletion of your personal data when they are no longer needed for the purposes for which they were collected.
Right to Restriction of Processing
You have the right to request restriction of processing your personal data.
Right to Data Portability
You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.
Right to Object
You have the right to object to the processing of your personal data.
Right to Lodge a Complaint
You have the right to lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).
9. Security of Personal Data
We use technical and organizational measures appropriate to the nature of the website and the data processed. Their purpose is to limit unauthorized access, loss, destruction or alteration, including:
- TLS encryption for data transmission
- Access to personal data limited to authorized persons
- Technical form protection and validation of submitted input
- System updates and backups appropriate to the services operated
10. Contact
If you have any questions regarding the processing of your personal data or want to exercise your rights, contact us:
Changes to This Policy
We may occasionally update this privacy policy. We will notify you of material changes by posting the new version on our website. We recommend that you check this page regularly.