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Privacy Policy & Cookies

Last updated: February 27, 2026

1. Introduction

TechOne CZ s.r.o. ("we", "our", "TechOne") respects your privacy and is committed to protecting your personal data. This document explains what personal data we collect, how we use it, store it, and what rights you have regarding the protection of your personal data.

2. Data Controller

TechOne s.r.o.

Company ID: 06357539

Address: Dělnická 213/12, 170 00 Praha 7, Holešovice, Czech Republic

Email:

Phone: +420 257 761 423

GDPR contact:

3. What Personal Data We Collect

3.1 Contact Form Data

  • First and last name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Message / project description

3.2 Automatically Collected Data

  • IP address
  • Browser type and version
  • Operating system
  • Date and time of visit
  • Pages visited on our website
  • Referring URL (where you came from)

3.3 Cookie Data

Information collected through cookies - see "Cookies" section below.

4. Purpose of Processing Personal Data

We process your personal data for the following purposes:

Responding to Your Inquiries

Processing and responding to inquiries submitted through the contact form

Offering Our Services

Providing quotes for IT services based on your inquiry

Improving Our Services

Analyzing website traffic and user behavior to improve our services

Legal Compliance

Accounting, tax records

5. Cookies

What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, phone) when you visit websites. They allow the website to recognize your device and remember certain information about your preferences.

What Cookies Do We Use?

Necessary Cookies (cannot be rejected)

These cookies are essential for the proper functioning of the website. Without them, some features would not work.

Necessary cookies list
Name Purpose Duration
lang Storing language preference (Czech/English) 1 year
cookie_consent Storing your cookie consent 1 year

Analytics Cookies (can be rejected)

These cookies help us understand how visitors use our website so we can improve its functionality and content.

Analytics cookies list
Name Purpose Duration Provider
_ga, _ga_*, _gid Google Analytics 4 - measuring traffic and user behavior 2 years Google LLC
_clck, _clsk Microsoft Clarity - user behavior analysis, heatmaps 1 year Microsoft Corporation

How to Manage Cookies?

You can change your cookie preferences at any time by clicking the button below or in your browser settings.

You can also set your browser to block cookies or alert you when cookies are being sent. Instructions can be found in your browser's help section.

6. Retention Period for Personal Data

Data retention periods overview
Data Type Retention Period Reason
Contact Form 2 years from last contact For potential follow-up queries and communication history
Contractual Relationships Duration of contract + 10 years Legal obligation (accounting, tax records)
Analytics Cookies 26 months Standard Google Analytics retention period

7. Sharing Personal Data with Third Parties

We may share your personal data with the following categories of recipients:

IT Service Providers

Examples: Microsoft Azure (hosting), Google (analytics), Microsoft (analytics)

Purpose: Website operation and traffic analysis

Accountants and Tax Advisors

Examples: External accounting firm

Purpose: Legal compliance

We do not sell your data to third parties for their marketing purposes.

Some of the above services may transfer data outside the EU (e.g., Google, Microsoft). These transfers are made on the basis of standard contractual clauses approved by the European Commission.

8. Your Rights under GDPR

Regarding the processing of your personal data, you have the following rights:

Right of Access

You have the right to obtain information about what personal data we process about you.

Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure ("right to be forgotten")

You have the right to request deletion of your personal data when they are no longer needed for the purposes for which they were collected.

Right to Restriction of Processing

You have the right to request restriction of processing your personal data.

Right to Data Portability

You have the right to receive the personal data you provided to us in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to the processing of your personal data.

Right to Lodge a Complaint

You have the right to lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

To exercise your rights, contact us at:

9. Security of Personal Data

We take the security of your personal data seriously. We have implemented appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration:

  • SSL/TLS encryption for data transmission
  • Regular security backups
  • Limited access to personal data only to authorized persons
  • Regular security updates of systems
  • Two-factor authentication for administrator access

10. Contact

If you have any questions regarding the processing of your personal data or want to exercise your rights, contact us:

TechOne s.r.o.

Email:

Phone: +420 257 761 423

Address: Dělnická 213/12, 170 00 Praha 7, Holešovice, Czech Republic

Changes to This Policy

We may occasionally update this privacy policy. We will notify you of material changes by posting the new version on our website. We recommend that you check this page regularly.