Medicalface
Booking and Operations System
for Medicalface Clinic
For Medicalface, we built an online booking system connected to the clinic’s operations app. Information flows from booking through the patient visit to treatment documentation and inventory.
- TechOne role
- Design, development and evolution
- Deliverable
- Booking and operations system
- Scope
- From booking to treatment
Context
From Booking to the Visit
Medicalface needed to connect online patient booking with the work of reception and the clinical team.
We therefore designed a solution that carries information from service and appointment selection through the waiting room to the patient record and treatment documentation.
Online Booking
Patients Choose a Service, Doctor and Time
The booking system is part of the clinic’s Czech and English website. It uses doctor availability and open time slots, while confirmations, reminders and appointment changes are accompanied by email and SMS communication.
Patients can manage their appointment through a secure link. The website also supports ordering a gift voucher with a unique code.
Operations App
Online Booking Connects to Clinic Operations
The team uses the administration app for the calendar, waiting room and patient record. Each visit can include medical records, digital consents, photo documentation and communication history.
Access for doctors, reception and nurses separates routine service from clinical and administrative information.
Documentation and Inventory
Treatment Links Documentation and Inventory
A treatment record can be linked to the batch and quantity of material used. Inventory tracks batches and expiration dates and highlights low stock.
The app stores photographs, signed consents and scanned documents with the patient record. A photograph or document can be added directly from a phone using a one-time QR code, without transferring files between devices.
