ERP & Integration

ERP system automation delivers the most value where dozens or hundreds of the same operations are repeated daily, particularly in manufacturing, logistics and procurement. Instead of manually entering orders, retyping delivery notes and checking inventory levels in spreadsheets, a properly configured ERP system can manage these processes automatically and without human error.

From order to payment, we automate the entire chain: receiving orders from the e-shop or EDI, checking stock availability, creating production orders or purchase orders, dispatch and invoicing. On the procurement side, we set up automatic reordering based on minimum stock levels, approval workflows and three-way matching of delivery notes, invoices and purchase orders.

We handle warehouse logistics through ERP integration with WMS systems: automated goods receipt, dispatch based on FIFO/FEFO, stocktaking with barcodes or RFID. Specific scenarios for configuring ERP for production and distribution logistics are covered in our Logistics and ERP guide. For processing incoming documents, we use AI data extraction from invoices, delivery notes and orders, replacing manual retyping and significantly reducing error rates.

We build the entire automation on reliable cloud infrastructure, ensuring your ERP runs stably 24/7 and automated processes are not disrupted by unexpected outages. At Tecam, we handle procurement, warehousing and invoicing this way with no manual steps. Learn more about the new approach in our AI automation guide.

Manufacturing companies have specific ERP requirements that a standard financial-accounting solution cannot cover. You need to plan production, manage material flows, track quality and coordinate machine maintenance, all in a single system connected to procurement, warehousing and finance.

The foundation of a manufacturing ERP is MRP (Material Requirements Planning), a system that automatically calculates what needs to be purchased and when, based on the production plan, bills of materials and current stock levels. Building on this is capacity planning, which schedules production orders across individual machines and workstations while accounting for their availability, shift patterns and planned maintenance windows.

Quality management is a critical component, covering everything from incoming material inspection through in-process checks to final product inspection. The ERP system records measurement results, manages non-conformance workflows and generates audit reports for customers. Machine maintenance planning (preventive and predictive) minimizes unplanned downtime and extends the lifespan of production equipment.

For manufacturing companies, we recommend Dynamics 365 Finance & Operations, which covers all the above areas in a single platform. Unlike the smaller Business Central, it offers advanced production planning, project manufacturing management and support for multi-level bills of materials. The system runs in Azure cloud, so you have access from anywhere without the need to manage your own servers. We cover manufacturing ERP selection, key modules and common implementation mistakes in detail in our ERP in manufacturing guide.

An ERP system without connections to surrounding systems loses a large part of its potential. Most companies today run an e-shop, CRM, WMS, time tracking or accounting software alongside their ERP, and data between them is often transferred manually or via Excel exports. Proper integration eliminates this. An order placed in the e-shop flows through the warehouse and invoicing without a single manual step.

The most common integration scenario is connecting ERP with an e-shop: synchronizing the product catalog, prices and stock levels from ERP to the e-shop, and transferring orders back to ERP for fulfillment. An order placed by a customer in the e-shop is automatically reflected in the warehouse, logistics and invoicing without a single manual step.

Integration with a CRM system ensures your sales team sees current order statuses, invoices and payment history directly in the customer record. Conversely, sales opportunities flow from CRM to ERP and automatically convert into orders once closed. WMS integration handles automated receipts, dispatches and stocktaking. Connection to accounting software or banking APIs enables automatic payment matching.

We build all integrations through API interfaces (REST or GraphQL) with emphasis on reliable data synchronization, error handling and monitoring. To see what such an integration project looks like in practice, check out our IBG case study, where we connected Dynamics CRM, SharePoint and Dynamics NAV into a unified system.

Choosing an ERP is a decision that lasts years. It depends on company size, industry, number of users and what you need from the system. Sometimes your current system is enough and worth developing further. Other times the company outgrows it and switching to a new platform makes sense.

For new implementations, we choose Dynamics 365 Business Central. Finance, manufacturing, warehouse, CRM and reporting on a single platform. Cloud on Azure, automatic updates and localization for 40+ countries by Microsoft. For manufacturing companies with complex processes, we recommend Finance & Operations.

Switching to a new ERP involves thorough analysis of existing processes, designing the new structure, gradual data transfer and parallel operation of both systems for 1-3 months. Before shutting down the old system, you have confidence that the new one works correctly.

We explain why we choose D365 BC and when we don't in our ERP selection guide.

Every company has specific processes that standard ERP doesn't cover. The question is whether to customize the system or change the process. A wrong decision costs money and time for years.

When to customize: The process is your competitive advantage (unique manufacturing workflow, industry regulation, specific approval chain). The standard module can't handle it and changing the process would hurt the business.

When to adapt the process: It exists for historical reasons nobody remembers. The standard ERP module handles it better. Customization would cost more than retraining the team.

In Dynamics 365 BC, we customize through extensions that don't block standard updates. For legacy systems, we develop custom modules or API integrations. Example: for Tecam, we continuously develop modules for manufacturing technologies and custom calculations.

EDI (Electronic Data Interchange) is the standardized exchange of business documents between companies. Orders, delivery notes, invoices, advance shipping notices - all transferred automatically without manual data entry. In automotive, FMCG and retail, EDI is often a prerequisite for working with large buyers.

We connect your ERP to an EDI platform (EDITEL, GXS, Seeburger) and set up document mapping according to EDIFACT, EANCOM or ANSI X12 standards. We handle receiving orders from buyers, automatic creation of sales orders in ERP, and sending confirmations and delivery notes back.

See how EDI integration works in practice in our Lagardere case study, where we prepared the analytical foundation for EDI communication in a distribution chain.