techone --service=erp-integration
ERP Integration
Connecting your ERP with e-commerce, CRM and WMS.
EDI with trading partners. Data flows automatically instead of retyping by hand.
Challenges We Solve
Why companies need ERP integration
ERP Isolated from the Rest of the Business
ERP runs, but can't communicate with e-commerce, WMS, banking or CRM. Data is retyped manually or passed through Excel. Every new system is a problem.
Manual Document Processing
Supplier invoices retyped manually. Customer orders entered by hand. No EDI. No AI extraction.
Our Solution
What we do for you
ERP Integration with Surrounding Systems
We connect ERP with e-commerce, CRM, WMS and other systems. Data flows automatically instead of manual retyping.
- E-commerce connection (catalog, stock, orders)
- CRM synchronization (customers, opportunities)
- WMS integration (receipts, dispatch, inventory counts)
- Banking integration (payments, statements, matching)
EDI with Trading Partners
Orders, delivery notes and invoices exchanged with customers and suppliers automatically. For automotive, FMCG, retail and distribution.
- EDIFACT, EANCOM, ANSI X12 standards
- EDI platforms: EDITEL, GXS, Seeburger
- ORDERS, ORDRSP, DESADV, INVOIC messages
- Automotive standards (VDA, D.07A)
Integrating ERP with E-commerce, CRM and Other Systems
Most companies today run an e-commerce platform, CRM, WMS, time tracking or accounting software alongside their ERP. Data between them is often transferred manually or via Excel exports. Proper integration eliminates this: an order placed in the online store flows through the warehouse and invoicing without a single manual step.
The most common integration scenario is connecting ERP with an e-commerce platform: synchronizing the product catalog, prices and stock levels from ERP to the storefront, and transferring orders back to ERP for fulfillment. An order placed by a customer is automatically reflected in the warehouse, logistics and invoicing without a single manual step.
Integration with a CRM system ensures your sales team sees current order statuses, invoices and payment history directly in the customer record. Conversely, sales opportunities flow from CRM to ERP and automatically convert into orders once closed. WMS integration handles automated receipts, dispatches and inventory counts. Connection to accounting software or banking APIs enables automatic payment matching.
We build all integrations through API interfaces (REST or GraphQL) with emphasis on reliable data synchronization, error handling and monitoring. To see what such an integration project looks like in practice, check out our IBG case study, where we connected Dynamics CRM, SharePoint and Dynamics NAV into a unified system.
EDI integration with suppliers and customers
EDI (Electronic Data Interchange) is the standardized exchange of business documents between companies. Orders, delivery notes, invoices, advance shipping notices - all transferred automatically without manual data entry. In automotive, FMCG and retail, EDI is often a prerequisite for working with large buyers.
We connect your ERP to an EDI platform (EDITEL, GXS, Seeburger) and set up document mapping according to EDIFACT, EANCOM or ANSI X12 standards. We handle receiving orders from buyers, automatic creation of sales orders in ERP, and sending confirmations and delivery notes back.
See how EDI integration works in practice in our Lagardere case study, where we prepared the analytical foundation for EDI communication in a distribution chain.
How We Work
First, we understand your processes. Then we propose solutions.
Data Flow Analysis
We map what data needs to be exchanged, between which systems and in which direction. Identify bottlenecks.
Integration Design
We design the integration architecture, choose technologies (API, EDI, middleware) and define the scope.
Integration Build
We connect the systems, map fields, test data flows, set up error handling and monitoring.
Deployment and Operations
We test on real data, deploy to production, monitor and handle incidents.
Frequently Asked Questions
We want to connect our ERP with an e-commerce platform. How does it work?
We map what data needs to sync (orders, stock levels, invoices, customers). Then design an integration via API or EDI, depending on what your ERP and e-commerce platform support. Typically 2-4 months of work. Result: orders from the e-commerce platform flow into ERP automatically, stock levels update on the storefront.
How does ERP integration work?
We map what data needs to flow and in which direction. We design the integration via API, EDI or file exchange depending on what your ERP supports. We test on real data and deploy with monitoring. Typically 2-4 months from first contact to production.
How much does ERP integration cost?
Depends on the direction of integration, number of data flows and systems on both sides. One-way sync is a different scope than bidirectional integration with EDI and multiple systems. We can discuss your situation and provide an estimate within a few days.
How do you integrate ERP with B2B suppliers?
Suppliers send orders, delivery notes and invoices. We connect them to your ERP via EDI, API or file exchange. Each supplier can use a different format. We handle data mapping, validation and monitoring. More in our EDI integration guide.
Do you integrate only with Dynamics, or other ERPs too?
We connect any ERP that has an API, EDI support or export/import capability. We work with Dynamics 365 Business Central, F&O, Dynamics NAV as well as SAP, Oracle NetSuite, Infor and legacy systems.
What if our ERP has no API?
Integration works without a native API. We use file exchange (XML, CSV, flat files), database connections or middleware with ETL batches. For older ERPs this is the standard approach. What matters is that the ERP can export and import data in a structured format.
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From analysis to operations. Helvetia 3+ years, Lagardère and Tecam 2+ years in production.
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